Texting Terms of Use

Ochsner Health Terms and Conditions

Patients

When you sign up for text messages from Ochsner Health System, its subsidiaries, and affiliates, employees, officer, and directors and physicians (together “Ochsner”), you are signing up to receive text messages related to your relationship with Ochsner Health and partnerships, including updates related to your visits, MyOchsner or MyChart account, one-time passcode, billing notifications, prescription reminders, and care management.

You can opt-out of SMS messages by texting STOP to respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using MyOchsner or MyChart or text HELP to the short code for instructions.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at myochsner@ochsner.org.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

View our privacy policy.

Contact us at myochsner@ochsner.org or call us at 1-877-339-2637.

 Ochsner Health Terms of Service

Employees

1. Ochsner Health Alerts may include messages related to current employment offerings and events.
   1. When you opt-in to the service, we will send you a message to confirm your signup. Text OCHSNERJOBS to 79064 to receive Ochsner Health Alerts. Message and data rates may apply. Message frequency will vary based on your use. Text "HELP" for help. Text "STOP" to cancel. You can cancel this service at any time. Just text "STOP" to 79064.
   2. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time, and we will start sending messages to you again.
   3. If at any time you forget what keywords are supported, just text "HELP" to 79064. After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
   4. Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
   5. T-Mobile is not liable for delayed or undelivered messages.
   6. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
   7. If you have any questions regarding privacy, please read our privacy policy.

Privacy Policy

No mobile information (text messaging originator opt-in data and consent) will be shared with third parties, affiliates, or business partners for marketing / promotional purposes. The opt-in is not transferable to another party involved in the process.

For all questions about the services provided by this short code, you can contact us at Ochsner.org/contact or 866-642-7637.